Welcome to The Ragnarök Hot Sauce Company (“Company,” “we,” “us,” or “our”). Please carefully read these Terms and Conditions (“Terms”) before using our website, products, and services. By accessing or using any part of our website, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website, products, or services.

1. Definitions
   
   1. “Company” refers to The Ragnarök Hot Sauce Company, a business entity operating in the hot sauce industry.
   2. “User” refers to any individual or entity that accesses or uses our website, products, or services.
   3. “Website” refers to the Company’s website, accessible at www.ragnarokhotsauce.com, and any associated web pages, subdomains, or mobile applications.
   4. “Products” refer to the hot sauce products offered by the Company, including but not limited to bottles, packages, and related merchandise.
   5. “Services” refer to any services the Company provides, including but not limited to order processing, shipping, customer support, and marketing.
2. Acceptance of Terms
   
   1. By accessing or using our website, products, or services, you affirm that you are at least 18 years old and capable of entering into legally binding agreements.
   2. You acknowledge and agree that these Terms constitute a legally binding agreement between you and the Company. If you do not agree with any provisions of these Terms, please refrain from using our website, products, or services.
3. Intellectual Property
   1. All intellectual property rights, including but not limited to copyrights, trademarks, logos, and designs related to the Company, its website, products, and services, are the Company’s exclusive property.
   2. You may not use, reproduce, modify, distribute, or display any part of our intellectual property without prior written consent from the Company.
4. Product Information
   1. The Company strives to provide accurate and up-to-date information about its products. However, we do not warrant that the product descriptions, pricing, availability, or any other information provided on our website is accurate, complete, or error-free.
   2. The Company reserves the right to modify, update, or discontinue any product or service at any time without prior notice.
5. Orders and Payment
   
   1. Placing an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or decline any order in our sole discretion.
   2. By placing an order, you represent that all information provided is accurate, complete, and up-to-date. You further authorize us to charge the provided payment method for the total amount of the order, including shipping and applicable taxes.
   3. Payment methods accepted by the Company may vary and are subject to change without notice. You agree to comply with the payment terms and conditions set by the Company or its payment processors.
6. Shipping and Delivery
   
   1. The Company will make reasonable efforts to process and ship your order in a timely manner. However, delivery times may vary depending on factors beyond our control, such as shipping carrier delays or customs inspections.
   2. You acknowledge and agree that any delivery dates or estimates provided by the Company are non-binding and for informational purposes only.
   3. The risk of loss or damage to products passes to you upon delivery. Please inspect your order upon receipt and promptly notify us of any issues or discrepancies.
7. Returns and Refunds
   

   We take pride in the quality of our products. If you receive a defective or damaged item, please contact our customer support within 7 days of delivery to arrange for a return or refund.

8. Disclaimer of Warranties
   
   1. The Company makes no warranties or representations regarding the accuracy, reliability, or completeness of any content, information, or materials provided on our website or in connection with our products or services.
   2. To the maximum extent permitted by applicable law, the Company disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
   
   1. To the maximum extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or in connection with the use or inability to use our website, products, or services.
   2. In no event shall the Company’s total liability exceed the amount you paid for the specific product or service giving rise to the claim.
10. Indemnification
    

    You agree to indemnify and hold the Company harmless from any claims, damages, liabilities, costs, or expenses (including legal fees) arising out of or in connection with your use or misuse of our website, products, or services, violation of these Terms, or infringement of any intellectual property rights.

11. Modifications to the Terms
    

    The Company reserves the right to modify, update, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. Continued use of our website, products, or services after any modifications shall constitute your acceptance of the modified Terms.

12.  Severability
    

    If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

13. Entire Agreement
    

    These Terms constitute the entire agreement between you and the Company regarding the subject matter herein and supersede all prior or contemporaneous agreements, understandings, or representations, whether written or oral.

    If you have any questions or concerns regarding these Terms, please contact us at ragnarokhotsauce@valhol.org