Thank you for choosing The Ragnarök Hot Sauce! We are committed to delivering your fiery delights promptly and securely. Please review our shipping policy to understand our practices and ensure a smooth experience.
1. Order Processing Time
- Orders are processed within 1-2 business days of receipt. Business days are Monday through Friday, excluding holidays.
- Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Methods and Costs
- We offer various shipping options to accommodate your needs, including standard, expedited, and express shipping. Shipping costs are calculated at checkout based on the selected shipping method and your delivery address.
- Orders over $50 may qualify for free standard shipping. Specific details and promotions are subject to change.
3. Delivery Times
- Standard Shipping: Typically, 5-7 business days.
Please note that delivery times may vary depending on your location and the shipping carrier.
4. Shipping Address
- Ensure that the shipping address provided is accurate and complete. We are not responsible for delays or lost packages due to incorrect address information.
- If you need to update your shipping address after placing an order, please contact us immediately at ragnarokhotsauce@valhol.org.
5. Tracking Your Order
- You will receive a tracking number via email once your order has been shipped. You can use this number to monitor the status of your delivery.
- For any issues or inquiries regarding your shipment, please contact us at ragnarokhotsauce@valhol.org.
6. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us at ragnarokhotsauce@valhol.org within 7 days of the delivery date. We will work with you to resolve the issue as quickly as possible.
7. International Shipping
- We currently offer international shipping to select countries. International orders may be subject to additional customs fees, taxes, and duties, which are the responsibility of the customer.
- Delivery times for international orders vary depending on the destination and customs processing.
8. Returns and Exchanges
- Due to the nature of our products, we do not accept returns or exchanges unless the product is defective or damaged. If you have any concerns about your order, please contact us at ragnarokhotsauce@valhol.org.
9. Contact Us
- For any questions or assistance regarding our shipping policy, please reach out to us at ragnarokhotsauce@valhol.org. Our customer service team is here to help!
Thank you for your support and for enjoying The Ragnarök Hot Sauce
